Persons with disabilities

If you have a disability or reduced mobility you should be provided with the opportunity to travel without problems. You have the right to buy the tickets and make reservations without paying additional costs. In order to clarify the access conditions, air carriers have the obligation to develop and to apply non-discriminatory rules in this regard.

Airline operators give priority to transportation of persons with reduced mobility and persons accompanying them or to certified accompanying utilitarian dogs and to unaccompanied children.

In case of a boarding refusal, cancellation and delays of any length, persons with reduced mobility and the those that accompany them, as well as unaccompanied children have the right to special assistance as soon as possible in accordance with the Regulation on compensation and assistance to passengers in the event of denied boarding and of cancellation or prolonged delay of flights, approved by Government Decision no. 836 of 08.11.2012.