Lost or damaged baggage

For any problem related to your luggage please contact your airline company that you traveled with as well as the official representatives Lost and Found.

If your luggage has been lost or damaged you have the right, in accordance with the airline policy, receive compensation, following your submission of a complaint to the airline company. In most cases the baggage is sent by the airline you flew with.

By purchasing a flight ticket, the passenger actually conclude a contract with the respective airline company, which is responsible for all aspects related to air travel, including the baggage and passengers (registration, handling to / from the aircraft, etc. ).

However, airline companies cannot be considered to be liable if they have taken all reasonable measures to avoid the damage or if it was impossible to take such measures.